Terms of Service

Effective Date: October 2, 2026

Welcome to WNO. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. About WNO

WNO provides bath soaks, candles, self-care products, and gift sets designed to support relaxation, recovery, and personal self-care.

2. Products & Product Information

We make every effort to ensure that product descriptions, photographs, ingredients, sizes, and pricing are accurate. Because some of our products are handmade or packaged individually, slight variations in appearance may occur.

Product colors may also appear slightly different depending on your device or screen settings.

3. Bath & Body Product Safety

Our products are intended for external use only.

Please read product labels and ingredient information before use. If you have allergies or sensitivities to any ingredients, please review the ingredients carefully before purchasing or using our products.

Discontinue use if irritation or an adverse reaction occurs.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

4. Candle Safety

Never leave a burning candle unattended. Keep candles away from children, pets, flammable objects, and drafts.

Always follow the candle safety instructions provided with your product.

5. Orders & Payment

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

WNO reserves the right to refuse or cancel an order when necessary, including in cases of suspected fraudulent activity, incorrect pricing, inventory issues, or errors in product information.

If an order is canceled after payment has been received, the applicable payment will be refunded.

6. Pricing

Prices are subject to change without notice. Any price change will not affect an order that has already been placed and confirmed.

7. Shipping

Customers are responsible for providing a complete and accurate shipping address.

Once an order has been shipped, delivery times are determined by the shipping carrier and may vary.

Please refer to our Return & Refund Policy for information regarding lost, damaged, or incorrect orders.

8. Returns & Refunds

Our return and refund policies are outlined in our Return & Refund Policy. By placing an order with WNO, you agree to those terms.

9. Intellectual Property

All content on the WNO website—including logos, product names, photographs, graphics, written content, designs, and other materials—is owned by or used by WNO with permission.

You may not copy, reproduce, modify, distribute, or use WNO content for commercial purposes without written permission.

10. Website Use

You agree to use the WNO website for lawful purposes and not to interfere with the operation or security of the website.

11. Limitation of Liability

WNO is not responsible for damages resulting from improper use, misuse, failure to follow product instructions, allergic reactions or sensitivities to ingredients, or failure to follow candle safety instructions.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

WNO may update these Terms of Service from time to time. The updated version will be posted on this website with a revised effective date.

13. Contact Us

If you have questions about these Terms of Service, please contact WNO through the contact information provided on our website.

WNO — Relax. Recover. Reset.